Shipping policy
At The Best For You, we aim to ensure that your order reaches you safely and with clear delivery updates.
Order Processing
Once your order is successfully placed and confirmed, it is prepared for dispatch.
Processing and dispatch times may vary depending on order volume, product availability, holidays and other operational circumstances.
Delivery Partner
Our current primary delivery partner is Shadowfax.
Depending on operational requirements, service availability or delivery location, we may use another suitable logistics partner where necessary.
Shipping Availability
Delivery is available to serviceable locations across India.
Whether an order can be delivered to a particular location depends on courier serviceability for the delivery PIN code.
If we are unable to service your location after an order has been placed, our support team will contact you regarding the available options.
Shipping Charges
Any applicable shipping charges will be clearly displayed during checkout before you complete your order.
Promotional or free-shipping offers, when available, may be subject to specific conditions.
Delivery Time
Delivery timelines may vary depending on:
- delivery location
- courier serviceability
- order processing time
- public holidays
- weather or transportation disruptions
- other circumstances outside our reasonable control
Where available, estimated delivery information will be communicated during the order or shipment process.
Tracking Your Order
Once your order has been dispatched and tracking information becomes available, you can track your shipment through our Track Your Order page.
Tracking updates are provided by the delivery partner and may occasionally take some time to refresh after a new shipment event.
Delivery Attempts
Please ensure that the delivery address and contact number provided while placing the order are correct.
If a delivery attempt is unsuccessful, the delivery partner may attempt delivery again in accordance with its operating procedures.
Repeated unsuccessful delivery attempts may result in the shipment being returned to us.
Incorrect or Incomplete Address
Customers are responsible for providing complete and accurate delivery information.
If you notice an error in your delivery details, please contact us as soon as possible. We cannot guarantee that an address can be changed once the order has been dispatched.
Delayed Shipments
Occasionally, deliveries may be delayed because of circumstances beyond our control, including courier delays, weather conditions, transportation disruptions, public holidays or high shipment volumes.
If your order appears significantly delayed, please check the Track Your Order page first. If you still need assistance, contact our support team.
Damaged or Incorrect Orders
If you receive a damaged, incorrect or otherwise eligible product, please refer to our Returns & Refunds Policy for reporting requirements and applicable timelines.
Contact Us
For shipping or delivery-related assistance:
Email: rvblifestyleproducts@gmail.com
Call / WhatsApp: +91-7976670263
Support Hours: Monday to Saturday, 10:00 AM – 7:00 PM IST
Business: RVB Lifestyle Products, Jaipur, Rajasthan, India